concierge

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CONCIERGE SERVICES AT HOTEL OKURA AMSTERDAM

At Hotel Okura Amsterdam, our concierge team is dedicated to enhancing your stay with personalized recommendations and expert local knowledge. 

We embrace Omotenashi – hospitality from the heart – ensuring that every guest feels welcome and cared for. Whether you need assistance planning your itinerary, securing reservations at the city’s finest restaurants, or organizing transportation, our experienced concierge staff is here to provide seamless and attentive service. As a luxury hotel, we aim to deliver impeccable quality, ensuring every detail of your stay is thoughtfully arranged. Whatever your needs, we are here to make your visit to Amsterdam truly unforgettable.

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MEET OUR EXPERT CONCIERGE TEAM

PERSONALIZED SERVICE, JUST FOR YOU

LEX DAsselaar - CONCIERGE

With over 45 years of experience at Hotel Okura Amsterdam, Lex Dasselaar leads our concierge team with passion and dedication. As Chef Concierge, Lex has a deep understanding of Amsterdam and a talent for tailoring experiences to suit each guest’s needs. Whether it’s a hidden gem in the city or securing exclusive reservations, Lex ensures every guest leaves with unforgettable memories. His commitment to impeccable service has earned him the prestigious Golden Keys, a symbol of excellence in the concierge profession.

DEDICATED TO MAKING YOUR STAY EXTRAORDINARY

CAROLINE De Grijs - head CONCIERGE

Caroline De Grijs brings over 12 years of hospitality experience to her role as Assistant Chef Concierge at Hotel Okura Amsterdam. Passionate about curating personalized experiences, Caroline specializes in creating tailor-made itineraries that showcase the best of Amsterdam. From family-friendly recommendations to insider tips on local culture, Caroline is dedicated to making every stay at Hotel Okura Amsterdam truly exceptional. Her warm approach and expertise ensure that each guest feels at home.

DEDICATED TO CRAFTING MEMORABLE MOMENTS FOR YOU

NIGEL WINKLAAR - CONCIERGE

With nearly a decade at Hotel Okura Amsterdam, Nigel Winklaar knows exactly how to help you uncover the best of Amsterdam. From canal-side cafés and hidden art galleries to securing exclusive access to cultural events, Nigel’s recommendations open doors to an authentic side of the city. Known for his warm smile and extensive network, he crafts unforgettable experiences like private canal cruises at sunset or tailored cycling tours through historic neighbourhoods.

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